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SHA to Deploy AI Tool to Shield Patients from Harmful Prescriptions

SHA 

Social Health Authority (SHA) CEO Dr. Mercy Mwangangi has revealed plans to launch an AI-powered safety tool that will prevent doctors from issuing prescriptions that could put patients at risk.

Speaking on Citizen TV on Tuesday, September 16, Mwangangi said the system, expected to roll out in 2026, will be connected to the Afya Yangu digital health portal.

The tool will scan prescriptions against a patient’s medical history and automatically reject any medication flagged as dangerous, such as drugs that could trigger allergies or interact with existing conditions.

“This innovation will act like a second pair of eyes for doctors, ensuring no patient leaves a clinic with a prescription that could harm them,” Mwangangi explained.

To prepare the system, SHA will begin compiling a nationwide database of prescriptions and dispensing records, creating a knowledge base that the AI can draw from to make instant decisions.

SHA CEO Dr. Mercy Mwangangi

The prescription safety tool isn’t the only upgrade Kenyans can expect. Just last week, Mwangangi confirmed that SHA will roll out free ambulance services across the country by the end of October 2025, with President William Ruto set to preside over the launch.

Under the plan, Kenyans will be able to call a single emergency number to summon an ambulance from anywhere in the country. 

The SHA will cover the full Ksh4,500 cost of the trip along with medical expenses for the first 24 hours of hospital treatment.

“You’ll only need to make the call, and we’ll handle the rest,” Mwangangi said. “From picking you up to ensuring you’re treated, SHA will step in so families don’t have to worry about costs in an emergency.”

With AI set to guard patient safety and free ambulances soon hitting the road, the SHA’s reforms mark a new chapter for accessible, tech-driven healthcare in Kenya.

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